Dermi Documentation
Everything you need to know about using Dermi services, and installing, configuring, and using Dermi Atlas Professional
Getting Started
Introduction to Dermi products and first steps
Introduction to Dermi AtlasStart Here
Learn about Dermi Atlas, an on-premises clinical imaging platform for dermatology and aesthetic practices. Understand the platform components, licensing model, and key benefits of data sovereignty.
Quick Start Guide: Set Up Dermi Atlas in 30 to 45 MinutesRecommended
Follow this step-by-step guide to deploy Dermi Atlas Professional on your local network. Create your account, install Dermi Atlas Manager, configure Docker, and access your clinical imaging system.
Installation
Install Atlas Manager and deploy Atlas Professional on your infrastructure
System Requirements for Dermi AtlasOverview
Review the hardware, software, and network requirements for running Dermi Atlas Manager and Dermi Atlas Professional. Ensure your system meets specifications before installation.
Hardware and Software Requirements
Detailed hardware specifications and software dependencies for Dermi Atlas, including operating system versions, memory, storage, and Docker requirements.
Network Requirements for Dermi Atlas
Understand the local network requirements for Dermi Atlas Professional, including port assignments, firewall considerations, and static IP recommendations.
Browser Compatibility and PWA Support
Learn which browsers are supported by Dermi Atlas Professional, how to install the Progressive Web App (PWA), and considerations for PDF export across different browsers.
Installing Dermi Atlas ManagerOverview
Step-by-step guide to downloading and installing Dermi Atlas Manager on Windows, macOS, and Linux to deploy Dermi Atlas Professional.
Installing Dermi Atlas Manager on Windows
Step-by-step instructions for installing Dermi Atlas Manager on Windows 10 and Windows 11, including handling SmartScreen warnings and firewall configuration.
Installing Dermi Atlas Manager on macOS
Step-by-step instructions for installing Dermi Atlas Manager on macOS 14 Sonoma and later, including launching the signed and notarized build and granting required permissions.
Installing Dermi Atlas Manager on Linux
Step-by-step instructions for installing Dermi Atlas Manager on Ubuntu and Debian-based Linux distributions using the .deb package format.
Installing Docker for Dermi Atlas ProfessionalRequired
Install and configure Docker Desktop or Docker Engine to run Dermi Atlas Professional. Includes setup instructions for Windows, macOS, and Linux with resource allocation guidance.
Deploying Dermi Atlas ProfessionalRequired
A comprehensive guide to deploying Dermi Atlas Professional using the Dermi Atlas Manager deployment wizard, including prerequisites and verification steps.
Network & Access
Configure network settings, firewalls, and SSL certificates for device access
Configuring Your Firewall for Dermi Atlas ProfessionalOverview
Configure your firewall to allow Dermi Atlas Professional connections. Learn about automatic firewall configuration and when manual setup is required.
Windows Firewall Configuration for Dermi Atlas Professional
Configure Windows Defender Firewall to allow Dermi Atlas Professional connections. Includes GUI and PowerShell methods for creating inbound rules.
macOS Firewall Configuration for Dermi Atlas Professional
Configure the macOS firewall for Dermi Atlas Professional connections. Dermi Atlas Manager publishes the service ports through Docker, so no manual macOS firewall rule is required.
Linux Firewall Configuration for Dermi Atlas Professional
Learn how to configure UFW or iptables on Linux to allow Dermi Atlas Professional connections, including specific port configurations.
Configuring a Static IP Address for Dermi Atlas ProfessionalRecommended
Configure a static IP address for your Dermi Atlas Professional host computer to prevent access disruptions and ensure SSL certificate validity.
SSL Certificate Setup for HTTPS AccessOverview
Enable secure HTTPS connections to Dermi Atlas Professional using self-signed SSL certificates. Understand certificate generation, download, and installation.
Installing SSL Certificates on Windows
Learn how to install the Dermi Atlas Professional SSL certificate on Windows 10 and Windows 11 Trusted Root Certification Authorities for secure HTTPS access.
Installing SSL Certificates on macOS
Install the Dermi Atlas Professional SSL certificate on macOS. Add the certificate to Keychain Access and configure trust settings for HTTPS access.
Installing SSL Certificates on iPhone and iPad
Learn how to install and enable trust for the Dermi Atlas Professional SSL certificate on iOS devices for secure HTTPS access.
Installing SSL Certificates on Android
Install the Dermi Atlas Professional SSL certificate on Android devices. Add the CA certificate for HTTPS access on Android phones and tablets.
Account Management
Invitations, team member accounts, account types, and authentication
Understanding Accounts: The Dermi Portal Account and Team Member Accounts
The Dermi Portal account owns billing, licenses, and team membership; Clinician and Assistant accounts are used by team members on a Dermi Atlas Professional deployment.
Creating Your First Dermi Atlas Professional AccountRequired
How the first account on a Dermi Atlas Professional deployment is created. The owner invites the first member from the Dermi Portal and claims the invitation on the practice network.
Inviting and Managing Team Members from the Dermi Portal
The owner's guide to the license card in the Dermi Portal. Invite members with a claim code, read member and sync status, change account types and addresses, and remove or reinstate members.
Claiming a Team Invitation
The member's guide. Claim an invitation on the practice network with the email address and claim code, complete a change staged from the Dermi Portal, and read the sign-in restriction messages.
How a Team Shares Patient Records in Dermi Atlas Professional
One team per deployment. Every member sees every patient, each action is recorded under the member's own account, and the two account types differ only at export, sharing, deletion, and recovery.
Seats and Team Billing
What the Dermi Atlas Professional plan includes, how additional clinician and assistant seats are priced per person, where seats are purchased, and what happens when members exceed seats.
Account Security: Two-Factor Authentication and PasswordsRecommended
Secure a Dermi Atlas Professional team member account with two-factor authentication (2FA) and a strong password. Password requirements, 2FA setup, recovery, and session management.
Features & Usage
Guides for using Dermi Atlas features effectively
Managing Patients
Creating, viewing, editing, searching, and deleting patient records in Dermi Atlas, including demographics, tags, consent tracking, and Cloud Demo limitations.
Uploading and Organizing Images
How to upload, organize, and manage clinical images in the Dermi Atlas Image Pool, including workspace selection, tag filtering, and image comparison.
Patient Search and Filtering
Search, sort, and filter patient records in the Dermi Atlas Patient Database using text search, date ranges, tags, and attribute-based filters.
Tag Management
Build and maintain a tag library in Dermi Atlas, with color-coded categories, tag assignment across patients, entries, and images, inheritance, and CSV import and export.
Organizing Images with Zones
How Dermi Atlas groups a visit's photographs into body-area zones with overview and dermoscopy roles, a review surface, cross-date dermoscopy series, and the clinician-created lesion register.
Clinical Entries and Appointment Notes
Creating, editing, and managing clinical entries in Dermi Atlas, including appointment dates, image workspaces, comparison groups, tags, notes, and real-time synchronization.
Documenting Full Body Photography Sessions
Document a full body photography session in Dermi Atlas, from Guided Capture across a standardized pose set to clinician-created lesion records, linked dermoscopy, and session compare.
Comparing Images in Split and Overlay Views
How Dermi Atlas builds comparison groups from a clinical entry and presents them in split and overlay views, with layouts, layer opacity, manual registration, undo, and Quick Export.
Automatic Alignment for Image Comparisons
An overview of automatic image alignment in Dermi Atlas, which uses computer vision to register anatomical features across split and overlay comparisons.
Annotating Clinical Images
How markup is drawn, edited, hidden, and exported in Dermi Atlas, with annotations that stay anchored to the photograph through zoom, pan, alignment, and rotation.
Real-Time Synchronization Across Devices
How Dermi Atlas keeps a team's sessions in step across devices on the practice network, with named presence, session handoff, live co-editing, autosave, and reconnection.
Clinical Image Consent
Configure and manage patient consent for clinical image capture in Dermi Atlas, with support for digital signatures, external verification, and configurable enforcement levels.
Exporting Images with Custom Export
Compose clinical photographs and comparisons into finished images in Dermi Atlas, with framing presets, themes, date labels, practice branding, and a declared export purpose.
Generating PDF Reports
Generate formatted PDF reports from patient records, including clinical entries, demographics, image pools, and comprehensive combined reports for referral or archival.
Configuring Data Retention for Deleted Records
Configure how long deleted patient, entry, and user records remain recoverable before permanent removal, and learn how deleted records are recovered in Dermi Atlas Professional.
Assigning Patients and Team Views
How patients are assigned to team members in Dermi Atlas, how the Members filter and the Patient Database preference shape the Patient Database, and how live sessions are named.
Security & Compliance
Data protection, encryption, and regulatory compliance
Security and Compliance FundamentalsOverview
Understand how Dermi Atlas Professional's on-premises architecture and security features support your practice's compliance with HIPAA and PIPEDA.
Data Security Architecture
A technical overview of Dermi Atlas Professional's security controls, including local data storage, encryption, and authentication mechanisms.
Audit Logging Configuration
Configure Dermi Atlas Professional's audit logging features to track system activity, monitor access, and support regulatory compliance requirements.
HIPAA Compliance Guide
Learn how Dermi Atlas Professional's features map to HIPAA Security Rule standards to support your compliance efforts.
PIPEDA Compliance Guide
A comprehensive guide on how Dermi Atlas Professional features support Canadian healthcare practices in meeting PIPEDA, PHIPA, and other provincial privacy obligations.
Australian Privacy Act Compliance Guide
Learn how Dermi Atlas Professional features map to the Australian Privacy Principles to support the privacy obligations of practices handling health information.
Atlas Manager Administration
The admin passphrase, the Administration area of Dermi Atlas Manager, the local account controls, the deployment-wide settings, and the deployment purge.
Troubleshooting
Solutions to common issues and support resources
Troubleshooting Dermi AtlasOverview
Find solutions to common issues with Dermi Atlas Manager and Dermi Atlas Professional. Browse troubleshooting guides organized by category or contact support for assistance.
Troubleshooting Dermi Atlas Manager Installation Issues
Resolve common installation problems with Dermi Atlas Manager, including SmartScreen warnings, Gatekeeper blocks, Linux .deb package errors, and license key issues.
Troubleshooting Docker Issues
Resolve Docker problems affecting Dermi Atlas Professional, including Docker not detected, Docker Desktop startup issues, insufficient resources, a stalled installation, and ARM64 emulation errors.
Troubleshooting Dermi Atlas Professional Deployment Issues
Resolve deployment problems with Dermi Atlas Professional, including installation failures, timeout errors, and container startup issues.
Troubleshooting Network and Connectivity Issues
Resolve network connectivity problems with Dermi Atlas Professional, including devices unable to connect, intermittent connections, and real-time connection errors.
Troubleshooting SSL Certificate Issues
Resolve SSL certificate problems with Dermi Atlas Professional, including browser warnings, certificate trust issues, and certificates invalidated by IP changes.
Troubleshooting Account and Authentication Issues
Resolve account and sign-in problems with Dermi Atlas Professional, including invitation claims, restricted accounts, expired links, and two-factor authentication problems.
Troubleshooting Performance Issues
Resolve performance problems with Dermi Atlas Professional, including slow page loads, slow image uploads, and unresponsive interface.
Troubleshooting Backup and Application Issues
Resolve backup failures, PDF export issues, and PWA issues with Dermi Atlas Professional.
Troubleshooting Licensing and Subscription Issues
Resolve license activation, expiry, quota, seat, and offline validation issues with Dermi Atlas Professional and Dermi Atlas Manager.
Troubleshooting Image Storage Issues
Resolve image upload failures, broken thumbnails, rotation errors, and storage connection problems in Dermi Atlas Professional.
Troubleshooting Real-Time Sync Issues
Resolve data sync failures, frequent disconnections, Safari connection issues, and session expiry problems in Dermi Atlas Professional.
Troubleshooting Email Delivery Issues
Resolve email delivery failures, bounce blocks, spam complaints, and relay issues affecting Dermi Atlas Professional notifications.
Troubleshooting System Update Issues
Resolve system update failures, download errors, upgrade path issues, and post-update recovery in Dermi Atlas Manager.
Have a question not covered here?
Contact support with any question about a deployment or workflow. Typical response within 24 hours.