Dermi Documentation
Everything you need to know about using Dermi services, and installing, configuring, and using Dermi Atlas Professional
Getting Started
Introduction to Dermi products and first steps
Introduction to Dermi Atlas
Start HereLearn about Dermi Atlas, a self-hosted clinical imaging platform for dermatology and aesthetic practices. Understand the platform components, licensing model, and key benefits of data sovereignty.
Quick Start Guide: Set Up Dermi Atlas in 30 Minutes
RecommendedFollow this step-by-step guide to deploy Dermi Atlas Professional on your local network. Create your account, install Dermi Atlas Manager, configure Docker, and access your clinical imaging system.
Installation
Install Atlas Manager and deploy Atlas Professional on your infrastructure
System Requirements for Dermi Atlas
OverviewReview the hardware, software, and network requirements for running Dermi Atlas Manager and Dermi Atlas Professional. Ensure your system meets specifications before installation.
Hardware and Software Requirements
Detailed hardware specifications and software dependencies for Dermi Atlas, including operating system versions, memory, storage, and Docker requirements.
Network Requirements for Dermi Atlas
Understand the local network requirements for Dermi Atlas Professional, including port assignments, firewall considerations, and static IP recommendations.
Browser Compatibility and PWA Support
Learn which browsers are supported by Dermi Atlas Professional, how to install the Progressive Web App (PWA), and considerations for PDF export across different browsers.
Installing Dermi Atlas Manager
OverviewStep-by-step guide to downloading and installing Dermi Atlas Manager on Windows, macOS, and Linux to deploy Dermi Atlas Professional.
Installing Dermi Atlas Manager on Windows
Step-by-step instructions for installing Dermi Atlas Manager on Windows 10 and Windows 11, including handling SmartScreen warnings and firewall configuration.
Installing Dermi Atlas Manager on macOS
Step-by-step instructions for installing Dermi Atlas Manager on macOS 14 Sonoma and later, including Gatekeeper approval and granting required permissions.
Installing Dermi Atlas Manager on Linux
Step-by-step instructions for installing Dermi Atlas Manager on Ubuntu and Debian-based Linux distributions using AppImage or .deb package.
Installing Docker for Dermi Atlas Professional
RequiredInstall and configure Docker Desktop or Docker Engine to run Dermi Atlas Professional. Includes setup instructions for Windows, macOS, and Linux with resource allocation guidance.
Deploying Dermi Atlas Professional
RequiredA comprehensive guide to deploying Dermi Atlas Professional using the Dermi Atlas Manager deployment wizard, including prerequisites and verification steps.
Network & Access
Configure network settings, firewalls, and SSL certificates for device access
Configuring Your Firewall for Dermi Atlas Professional
OverviewConfigure your firewall to allow Dermi Atlas Professional connections. Learn about automatic firewall configuration and when manual setup is required.
Windows Firewall Configuration for Dermi Atlas Professional
Configure Windows Defender Firewall to allow Dermi Atlas Professional connections. Includes GUI and PowerShell methods for creating inbound rules.
macOS Firewall Configuration for Dermi Atlas Professional
Configure the macOS firewall to allow Dermi Atlas Professional connections. Includes System Settings and Terminal methods.
Linux Firewall Configuration for Dermi Atlas Professional
Learn how to configure UFW or iptables on Linux to allow Dermi Atlas Professional connections, including specific port configurations.
Configuring a Static IP Address for Dermi Atlas Professional
RecommendedConfigure a static IP address for your Dermi Atlas Professional host computer to prevent access disruptions and ensure SSL certificate validity.
SSL Certificate Setup for HTTPS Access
OverviewEnable secure HTTPS connections to Dermi Atlas Professional using self-signed SSL certificates. Understand certificate generation, download, and installation.
Installing SSL Certificates on Windows
Learn how to install the Dermi Atlas Professional SSL certificate on Windows 10 and Windows 11 Trusted Root Certification Authorities for secure HTTPS access.
Installing SSL Certificates on macOS
Install the Dermi Atlas Professional SSL certificate on macOS. Add the certificate to Keychain Access and configure trust settings for HTTPS access.
Installing SSL Certificates on iPhone and iPad
Learn how to install and enable trust for the Dermi Atlas Professional SSL certificate on iOS devices for secure HTTPS access.
Installing SSL Certificates on Android
Install the Dermi Atlas Professional SSL certificate on Android devices. Add the CA certificate for HTTPS access on Android phones and tablets.
Account Management
Create and manage user accounts, authentication, and access controls
Understanding Account Types: Portal vs. Local Accounts
Learn the difference between Dermi Portal accounts and local Dermi Atlas Professional accounts. Understand which account to use for subscription management versus clinical workflows.
Creating Your First Dermi Atlas Professional Account
RequiredLearn how to create and verify your first user account in Dermi Atlas Professional. Choose between email verification and Dermi Atlas Manager verification to complete setup.
Managing Multiple User Accounts in Dermi Atlas Professional
Add additional users to your Dermi Atlas Professional deployment. Learn about account isolation, independent data access, and managing verification links for multiple users via Dermi Atlas Manager.
Account Security: Two-Factor Authentication and Passwords
RecommendedSecure your Dermi Atlas Professional account with two-factor authentication (2FA) and strong passwords. Learn about password requirements, 2FA setup, and session management.
Features & Usage
Guides for using Dermi Atlas features effectively
Security & Compliance
Data protection, encryption, and regulatory compliance
Security and Compliance Fundamentals
OverviewUnderstand how Dermi Atlas Professional's self-hosted architecture and security features support your practice's compliance with HIPAA and PIPEDA.
Data Security Architecture
A technical overview of Dermi Atlas Professional's security controls, including local data storage, encryption, and authentication mechanisms.
Audit Logging Configuration
Configure Dermi Atlas Professional's audit logging features to track system activity, monitor access, and support regulatory compliance requirements.
HIPAA Compliance Guide
Learn how Dermi Atlas Professional's features map to HIPAA Security Rule standards to support your compliance efforts.
PIPEDA Compliance Guide
A comprehensive guide on how Dermi Atlas Professional features support Canadian healthcare practices in meeting PIPEDA, PHIPA, and other provincial privacy obligations.
Troubleshooting
Solutions to common issues and support resources
Troubleshooting Dermi Atlas
OverviewFind solutions to common issues with Dermi Atlas Manager and Dermi Atlas Professional. Browse troubleshooting guides organized by category or contact support for assistance.
Troubleshooting Dermi Atlas Manager Installation Issues
Resolve common installation problems with Dermi Atlas Manager, including SmartScreen warnings, Gatekeeper blocks, AppImage errors, and license key issues.
Troubleshooting Docker Issues
Resolve Docker-related problems affecting Dermi Atlas Professional, including Docker not detected, Docker Desktop startup issues, and insufficient resources.
Troubleshooting Dermi Atlas Professional Deployment Issues
Resolve deployment problems with Dermi Atlas Professional, including installation failures, timeout errors, and container startup issues.
Troubleshooting Network and Connectivity Issues
Resolve network connectivity problems with Dermi Atlas Professional, including devices unable to connect, intermittent connections, and WebSocket errors.
Troubleshooting SSL Certificate Issues
Resolve SSL certificate problems with Dermi Atlas Professional, including browser warnings, certificate trust issues, and certificates invalidated by IP changes.
Troubleshooting Account and Authentication Issues
Resolve account and sign-in problems with Dermi Atlas Professional, including account creation failures, verification issues, and two-factor authentication problems.
Troubleshooting Performance Issues
Resolve performance problems with Dermi Atlas Professional, including slow page loads, slow image uploads, and unresponsive interface.
Troubleshooting Backup and Application Issues
Resolve backup failures, restore problems, PDF export issues, and data synchronization problems with Dermi Atlas Professional.
Have a question not covered here?
Our support team is here to help. Contact us and we will get back to you as soon as possible.