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What the Dermi Atlas Professional plan includes, how additional clinician and assistant seats are priced, where seats are purchased, and what happens when members exceed seats.
A Dermi Atlas Professional subscription is billed per deployment. The base plan, $79 USD per month, licenses one deployment and includes one Clinician account and one Assistant account. Every further member takes a seat of their account type:
Seats are priced per named person and belong to the Dermi Cloud Services account that holds the subscription. Worked examples:
Prices are stated before applicable tax. The subscription starts with a 30-day free trial. The plan card on the Overview page of the Dermi Portal shows the plan and its seats, and Manage Subscription on the card opens the billing portal for payment methods, invoices, and cancellation.
The seat tiles read the seats in use against the seats the plan provides, for example "2 of 2 used" under Clinician Seats. What counts:
Seats are not pooled across licenses. A subscription that holds more than one license provides each license with the included seats only, and additional seats for such a subscription are arranged with Dermi support.
When an invitation or a promotion needs a seat that is not free, the Invite Member or Change Member drawer opens the purchase in place. The drawer is titled No Clinician Seats Available or No Assistant Seats Available, with the seats in use beneath the title (for example "Clinician seats 2 of 2 used"), and sets out what the purchase means:
The drawer also notes the alternatives: "Removing a member frees a seat without a purchase" and "Seats can be added or reduced from Manage Seats on the plan card". Purchase Seat confirms the charge and completes the invitation or promotion in the same step; Cancel returns to the form with its values kept.
The plan card shows three tiles: Licenses, Clinician Seats, and Assistant Seats. Each seat tile carries a caption such as "1 included" or "1 included, 2 purchased". Manage Seats below the tiles adjusts the purchased seats. It is offered on an active or past-due subscription that renews automatically and holds one license.
A reduction applies at once, and the credit for the rest of the period appears on the next invoice. A seat freed by removing a member stays purchased, and the next invitation reuses it without a charge, until it is reduced here.
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A team can end up with more members than seats when a second license is added to the subscription (each license then includes one clinician and one assistant seat only), or when a team is taken over because its installation is licensed to another Dermi Cloud Services account. The license card then shows a More Members than Seats notice naming the seat lines over their cap ("Clinician seats 3 of 1 used."), and the owner receives an email with the subject "Members exceed the seats on your Dermi Atlas license".
The notice states the date: "Every member keeps access until [the date]. After that date, the most recently added members beyond the seats are restricted until a seat is available." The window is 30 days. Within it, the owner purchases the missing seats with the notice's Purchase Clinician Seat or Purchase Assistant Seat button, or removes members. After it, the most recently added members beyond the seats read Restricted ("Over the seat cap") and cannot sign in until a seat is available; purchasing a seat or removing another member restores them at the installation's next check-in.
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All demonstrations, screenshots, and media on this page use synthetic data only. No real patient information is shown.
The following are synthetic and do not correspond to real patients:
Media is provided solely to illustrate platform functionality and workflows.