Understanding Account Types: Cloud Services vs. Local Accounts

Overview

Dermi products use two distinct types of accounts. Understanding the difference between the Dermi Cloud Services Account and the Local Dermi Atlas Professional Account is important. These systems are independent, and creating one does not automatically create the other.

Dermi Cloud Services Accounts

The Dermi Cloud Services account is created at portal.dermi.ai.

Used for:

• Managing subscriptions and billing
• Generating and managing license keys
• Downloading Dermi Atlas Manager
• Accessing the Dermi Atlas Cloud Demo

This account lives on Dermi's cloud servers. It is required to purchase the software and does not contain any patient data.

Local Dermi Atlas Professional Accounts

Local accounts are created directly on the Dermi Atlas Professional installation (the web application running on the local server).

Used for:

• Signing in to Dermi Atlas Professional in the clinic
• Accessing patient data and images
• Creating clinical entries and comparisons

These accounts are created and maintained on the local installation. Patient records, images, and clinical notes are stored only on local infrastructure and are never sent to Dermi.

Account identity and administrative metadata are handled differently. The account email address, username, first name, and technical client details such as IP address, user agent, and time zone are transmitted to Dermi infrastructure so that verification links and security notifications can be delivered, and the email address is retained as a linked-email record. The full scope of this processing is described in the Dermi Privacy Policy.

Key Differences

The key differences between the two account types are compared below:

• Created at: portal.dermi.ai vs. the local Dermi Atlas Professional URL
• Stored on: Dermi cloud servers vs. the local computer/server
• Purpose: Billing & Licensing vs. Clinical Workflows
• Shared with Dermi? Yes vs. Account identity and administrative metadata only; no patient data

Note on Email Addresses

The same email address can be used for both accounts. Since the systems are separate, this does not cause a conflict. Similarly, the same email address can be used across multiple different Dermi Atlas Professional installations (e.g., at different clinic sites), as each installation maintains its own user database.