Troubleshooting Dermi Atlas

Overview

This guide helps you diagnose and resolve common issues with Dermi Atlas Manager and Dermi Atlas Professional. Select a category below to find specific solutions.

Troubleshooting Categories

• Installation Issues
  • SmartScreen warnings, macOS Gatekeeper blocks, installation failures.
• Docker Issues
  • Docker not detected, startup failures, resource limits.
• Deployment Issues
  • Installation timeouts, containers failing to start.
• Network and Connectivity
  • Cannot connect from other devices, intermittent access, firewall problems.
• SSL Certificates
  • Browser warnings, "Not Secure" errors, certificate trust issues.
• Account and Authentication