/
Restore a deleted patient from Deleted Records, or a deleted entry, image, zone, full body session, or lesion from the patient's Deleted Records drawer in Dermi Atlas.
A deleted patient is restored from the Deleted Records page, and an entry, image, zone, full body session, or lesion deleted on its own is restored from the patient's Deleted Records drawer. Only Clinician accounts can recover deleted records, and recovery requires an active license.
Records are deleted with Delete Patient, Delete Entry, Delete Image, Dissolve Zone, Delete Session, and Delete Lesion. Whether they can be recovered depends on the deletion policy the practice sets in Dermi Atlas Manager:
When the retention period of a deleted record ends, the record and its photographs are removed automatically. The policies and the retention period are described in Configuring Data Retention for Deleted Records. In the Atlas Cloud Demo, deletion is permanent, so there is nothing to recover.
Each row shows the patient's name, unique ID, and deletion date. The confirmation lists the patient's image and entry counts and the date the patient stays recoverable until. In the last seven days of the retention period, a row also shows the days left.
Illustrative demo with synthetic data. Learn more
The patient returns with the entries, images, zones, lesions, and full body sessions deleted together with it. Anything deleted on its own before the patient was deleted stays deleted, and is restored afterwards from the patient's Deleted Records drawer.
Under the Standard policy, the patient's earlier activity is removed from the Patient Activity Logs when the patient is deleted, so the logs of a recovered patient begin with the deletion. Under the Recoverable policy the earlier activity returns with the patient.
If another patient has since been created with the same unique ID, recovery is refused with "Another patient already uses this unique ID. Change that patient's unique ID, then try again." Changing the unique ID of the other patient on its Patient Details page, then recovering again, restores the deleted patient.
The drawer groups the records into Entries, Images, Zones, Sessions, and Lesions, showing only the groups that hold a record. Each row names the record (an entry by its appointment date, an image by its file name, a zone by its designation, a session by its title, and a lesion by its label and site) and shows its deletion date, and the confirmation shows the date the record stays recoverable until. In the last seven days of the retention period, a row also shows the days left. When nothing has been deleted, the drawer reads "No deleted records".
Illustrative demo with synthetic data. Learn more
A record is restored only while its patient is active; a patient in Deleted Records is recovered first. A dissolved zone cannot be recovered while one of its images belongs to another zone, and Atlas reports "One or more of its images now belong to another zone."
Your feedback helps improve the documentation
Typical response within 24 hours.
All demonstrations, screenshots, and media on this page use synthetic data only. No real patient information is shown.
The following are synthetic and do not correspond to real patients:
Media is provided solely to illustrate platform functionality and workflows.